Civic services refer to Government Issued Certificates and records of all South African citizens and permanent residents. This involves issuing enabling documentation after these citizens’ status have been confirmed, such as birth, marriage, and death certificates.
As simple as it may sound, we recognize that acquiring essential civic service documentation can be incredibly stressful and time-consuming, especially if you are not sure where to start or what is required. Many also misjudge how long it takes to acquire the documentation and are frustrated by delayed processes where they have an urgent need for such documentation.
These services, as it related to the reissuing of documentation by the Department, are often time not considered a high priority item coupled with the substantial backlog, processing times can be as long as 6 – 18 months. Where you use a service provider to assist and facilitate a proactive follow up process with such application, processing times are significantly shorter.